FAQs

Ordering:

1)Is it safe to use my credit card on your site?

Yes! The server for justvh.com uses Secure Sockets Layer (SSL), an encryption technology that works with your browser – Netscape, Microsoft Internet Explorer, Chome and AOL – that allows only justvh.com to read the personal information that you submit. You will know that you are in an encrypted area when you see a solid key (Netscape), or a closed lock (Internet Explorer, Chrome & AOL) in the lower lefthand corner of your browser window.

2)What is the status of my order?

If you would like to know the status of your order, check the Order History section in your account.

3)Can i modify or adjust my orders?

No. To ensure that you receive your order as quickly as possible, we are unable to cancel or make any changes after it has been placed, including address changes.

Shipping:

1)How long will it be before i receive my items? 

Please see the item page for more details on the various shipping options available! 

2)Do you ship to addresses outside US?

Yes.We can ship all over the world.But it will take different shipping time,please contact with our customer service before ordering.

Returns:

How can i make a return? 

If you are not 100% satisfied, you can return any of the eligible items within 30 days.Over 30 days,you should pay for the shipping fee,hope you can understand it and thank you.